No. Every package lists its scope and price, and you can buy directly. If you'd rather talk it through first, the contact form reaches a strategist and we'll tell you honestly which package fits — or that none of them do yet.
You get a receipt by email, followed by a short brief form asking for your goal, audience and any assets or brand references. Production starts once that comes back — normally within two business days.
No. Packages marked Monthly cover one month of work and are bought again when you want another month. Nothing on this site auto-renews or stores a card for future billing.
Every package includes at least one revision round, and the creative packages state their exact count on the package page. We'd rather get it right than argue about scope.
For setup and management packages, yes — we'll ask for partner access rather than your password, so you keep ownership and can revoke it at any time. Audit and creative packages usually need read-only access or nothing at all.
Frequently. A lot of our work is filling a specific gap — creative production, a channel nobody has set up properly, or an independent audit. We'll coordinate with whoever else is involved.
Tell us early. If we haven't begun production we'll refund in full; if we have, we'll either switch you to a more suitable package or refund the unstarted portion. The refund policy sets out the detail.
YouTube, Facebook and Instagram, and TikTok as our core channels, plus the creative and strategy work that feeds all of them. If you need a channel we don't list, ask — we'll say so if it isn't something we do well.